Amber and Amrit were pals in Bangalore, and they were gathered at a café with their laptops open, browsing through and brimming with ideas for the business plan. They were planning to start their clothing business, a dream they had for many years, probably since childhood. As they guzzled their biscuits and cup of coffee, their conversation took a turn to an essential facet of their enterprise – selecting the correct broadband in Bangalore.
Understanding broadband connection vs Wi-Fi
Broadband is the wide bandwidth transmission of data that brings the internet to your office or home. It consists of distinct speedy transmission technologies such as cable modems, DSL, fibre optics and others. Wi-Fi, in contrast, refers to a wireless networking technology, which makes use of radio waves for wireless speedy network and internet connections. Note that a Wi-Fi connection is a wireless extension of a physical network of broadband. So, broadband is the physical version, while Wi-Fi is the physical version.Â
Data usage limits
Data caps can be a significant limitation for a business that requires constant online presence and heavy data usage. Choosing a broadband plan with high or unlimited data usage limits can prevent unexpected extra charges and interruptions in service.
High-speed internet requirement
For a clothing business, particularly one that depends on digital podiums for sales and design, speedy internet is non-negotiable. This infers considering a broadband plan that endows adequate speed to upload as well as download huge files instantly, ensuring productivity and efficiency in operations.Â
Reliability of service
A broadband network that maintains thorough stability during critical conditions is essential. This makes sure that enterprise operations are not impacted by weather-linked disruptions.Â
Cost-effectiveness
Note that startups should balance their budget with their requirements for a reliable internet network. It is necessary to go for a plan that endows the best monetary value without impacting vital features.Â
Customer service quality
Prompt and effective customer service is vital. If an internet issue arises, quick resolution is crucial to prevent prolonged downtimes that can adversely affect the business.
Fibre optic technology
Fibre internet networks provide speedy and reliable internet than conventional broadband technologies. They are less vulnerable to intervention and offer higher bandwidth, making them best for enterprises.Â
Contract length and terms
Being aware of the length of the contract as well as its terms assists in avoiding any long-term commitments that may not be advantageous. Startups require flexibility to change plans as their enterprise needs increase.
Bundle offers
A few ISPs provide bundled services involving landline, television and broadband. Assessing such packages can, at times, result in cost savings as well as the convenience of dealing with a single internet provider.Â
Installation and equipment expenses
Some ISPs charge for installation and the equipment to set up a broadband connection. Looking for providers that offer free or discounted installation can save initial costs.
Bandwidth throttling policies
ISPs sometimes reduce internet speed during peak usage hours. Knowing these policies helps in anticipating and planning for potential slowdowns during critical business hours.
Availability in our area
Not all services of broadband are available in every region of Bangalore. It is necessary to ensure that the selected ISP endows service in a particular startup location.Â
Public Wi-Fi hotspot access
A few broadband plans involve access to the internet provider’s network of public Wi-Fi hotspots. This is a valuable feature for swift enterprise operations.Â
Scalability of services
As a business grows, its internet needs will also increase. A scalable broadband plan allows for easy upgrading of services without significant disruptions.
Network security features
With sensitive business data being transferred online, network security becomes paramount. ISPs that offer robust security features can help protect against cyber threats.
Reputation of the ISP
The ISP’s reputation in terms of uptime, service quality and customer care support are essential. Going through reviews and seeking feedback from other enterprises in Bangalore can endow valuable insights.Â
Fair usage policy (FUP)
Many ISPs have an FUP, after which they limit internet speed. Understanding these policies helps in selecting a plan that doesn’t hinder business operations.
Latency issues
Low latency is crucial for real-time applications such as audio and video calls. A broadband connection with low latency allows delay-free and smoother communication.Â
Special offers for startups
Some ISPs offer special plans or discounts for startups. These can be more tailored to the unique needs and budget constraints of new businesses.
Online reviews and feedback
Checking online forums and customer feedback helps gauge the actual performance and reliability of an ISP, providing real-world insights beyond what is advertised.
Billing and payment options
Multiple payment options and convenient billing cycles can ease the administrative burden on business, making it more straightforward to manage expenditures.Â
Environmental sustainability
Choose an ISP that gives priority to environmental sustainability and aligns well with your company’s ethos of being forward-thinking and responsible. This can be in reference to greener technologies, energy-efficient operations or sustainable business practices.Â
Additional services
Services like static IP addresses can be crucial for certain business operations, like running a server. ISPs that offer these additional services can provide more comprehensive solutions for business needs.
Peak vs. Off-peak speeds
ISPs might endow distinct speeds during off-peak and peak hours. Being aware of this can assist in planning more data-intensive activities for the time when more speeds are available.Â
Exit policies and fees
Understanding the terms for terminating the service is essential. This includes any exit fees or penalties, which can be a hidden cost if the service needs to be changed.
After hours of discussion and research, Amrit and Amber decided on a broadband plan that met all their criteria. They raised their cups in a toast to their new venture, confident that their choice in broadband would help their business soar.
Months later, their clothing startup had taken off, thanks in part to their robust online presence, facilitated by their carefully chosen broadband connection. They realised that their meticulous planning and attention to detail in selecting the right broadband plan had been a crucial step in laying the foundation for their success.